Privacy Policy

Effective Date: 10/9/2024

Welcome to CINCOfit. Your privacy is important to us. This Privacy Policy explains how we collect, use, and share information when you visit our website [insert website URL], and any associated digital platforms or services (collectively, the “Services”). By accessing or using our Services, you agree to the terms outlined below.

1. Information We Collect

We collect personal information to provide and improve our Services, communicate with you, and comply with legal obligations. We collect the following types of information:

a. Information You Provide Directly:

  • Personal Identification Information: When you sign up for our services, book a session, or contact us, you may provide information such as your name, email address, phone number, and payment details.
  • Health and Fitness Information: If you participate in our fitness assessments or personalized sessions, we may collect health-related data, such as body composition measurements.

b. Information Collected Automatically:

  • Usage Data: We may collect information about how you interact with our website (e.g., IP address, browser type, operating system, and pages visited).
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services.
  • Personalize your experience and deliver customized content.
  • Process payments and manage your account.
  • Respond to your inquiries and provide customer support.
  • Communicate promotional offers, newsletters, and updates, only with your consent.
  • Ensure compliance with legal obligations and protect our rights.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share information in the following cases:

  • Service Providers: We may share your information with trusted third-party providers who assist in operating our Services (e.g., payment processors, analytics services).
  • Legal Compliance: We may disclose your information if required by law or in response to a valid legal request (e.g., subpoenas or court orders).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.

4. Your Rights

Depending on your location and applicable laws (such as the CCPA or GDPR), you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal information we hold about you.
  • Rectification: Request that we correct any inaccuracies in your personal data.
  • Erasure: Request that we delete your personal information, subject to legal obligations.
  • Opt-Out of Marketing: You may opt out of receiving marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.
  • Data Portability: Request a copy of your data in a machine-readable format.
  • Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights under applicable law.

To exercise these rights, please contact us at [insert contact email].

5. Data Security

We use appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Children’s Privacy

Our Services are not directed at children under the age of 13, and we do not knowingly collect personal information from children without parental consent. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on our website and update the effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

CINCOfit

23010 Highland Knolls, Ste G, Katy, TX 77494

memberhsip@cincofit.com

281-371-2004

28818 Cinco Ranch Blvd, Ste 200 Katy, TX 77494

member@cincofit.com

281-769-4011